Accurate, detailed, complete information is key to determining a quick effective analysis and corrective action.
The following is an example of an effective investigation format:
• Incident response: Immediately after an incident occurs, control or eliminate any hazards or threats, and arrange for medical attention to be provided as necessary. Secure the scene of the incident to assure that evidence is preserved for investigators.
• Data collection: Thoroughly document the incident scene using methods such as photographs, video, diagrams, and collect any physical evidence that can easily be removed from the scene. Interview witnesses, victims, and other individuals to create a complete and objective account of the incident.
• Analysis: Analyze the collected data to determine all root causes of the incident. Use tools such as Ishikawa (fishbone) diagrams or the Why method to help interpret the data. Look at the system as a whole to identify issues that may have led to the incident.
• Corrective actions and follow-up: Recommend actions to correct any issues that may have led to the incident and create a follow-up plan to assure that the actions are properly implemented and effective. Point out human error if it is found to be a cause.
We’ve been fortunate at CCS to not have much need for these actions so we need to keep the “what ifs” answered and a have a guideline to follow, just in case we have an incident or witness an incident involving another group of workers on the same site.
Zero Incidents Today!
